Return/ Exchange Policy:  

 

We want you to be happy with your purchase. We are happy to issue you store credit for any item that was purchased through our online store.  The original item purchased must be returned in the original packaging, unused within 10 calendar days starting on the day of confirmed delivery. Please allow for three to four days of mailing time. Items for return will not be accepted after 10 calendar days from day of confirmed delivery. Store credit may be used on any item listed in our  online store and is good for 45 days from date issued. Store credit may not be used for a custom order item. You may exchange for a different purse one time.  We cannot put any item on hold for an exchange before receiving the original item back.  Shipping charges are non-refundable. The customer is responsible for shipping the exchange back. To request an exchange: email us at wildlacebeadwork@gmail.com prior to mailing the item to get approval.  Our mailing address is: Wild Lace Beadwork, 7427 State Hwy 27, Gordon, NE  69343.  Custom orders and purses purchased at a discount cannot be returned or exchanged.  Custom orders and purses purchased at a discount are final. International sales are final. We will not refund any purchase. 

Leather:  Please note leather is a natural product and can showcase scars, bug bites, brands, creases which all add to the charm, authenticity and uniqueness of our products. 

 

Repairs Policy: 

We will repair any bag free of charge  that needs to be repaired due to a manufacturing error up to three months after purchase.  Any charges for repairs after three months from date of purchase will be the responsibility of the bag owner as well as shipping back and forth. 

Shipping Policy: Orders purchased through the website are shipped within one to two business days unless notification is provided.

 

Custom orders ship after they are completed. Estimated wait time is given at time of purchase. 

Accepted Payments:  We accept Paypal, all major credit cards and Sezzle.  

By purchasing an item, you are agreeing to our exchange, repairs, and shipping policy and acknowledging that leather is a natural product. 

Contact Us

email:  wildlacebeadwork@gmail.com   

   Tel: 308-207-5311 

Please note that the quickest and most reliable way to get ahold of us is email. or text messages.due to cell service. 

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